No Refund Policy, Only Exchange Of Product

At SheCreation, we do not offer refunds once an order has been shipped or delivered.

If the product received is damaged, we will arrange a replacement for the same product, subject to availability. If the same product is not available, the customer can choose another product of the same value from our website.

In such cases, the product value will be adjusted only as an exchange or store credit. No cash refund or bank refund will be provided.

Refunds are applicable only if the customer requests order cancellation before the order is shipped. Once the cancellation request is approved and the order has not been dispatched, the refund will be processed to the original payment method within 3 days.

After shipping, orders cannot be cancelled, refunded, or returned for a cash refund. Only exchange or replacement will be provided in eligible cases.